WoolTech Cookie Policy
1. About This Cookie Policy
This Cookie Policy explains how Wool Technology PTY LTD (ACN 679 334 331, ABN 23 679 334 331) trading as Wool.Tech, WoolTech and wool.tech (WoolTech, we, us or our) uses cookies and similar technologies in connection with the WoolTech Platform and Services.
The Platform and Services include WoolTech’s websites, including wool.tech and marketplace.wool.tech, and related account, job posting, quote, crew management, work reporting, records, notifications, payment or marketplace features, and related services for farmers, contractors and workers in the Australian wool industry.
This Cookie Policy should be read together with the WoolTech Terms of Service, the WoolTech Privacy Policy and any other WoolTech policies that apply to your use of the Platform or Services. Terms used in this Cookie Policy, including farmer, contractor, worker, job, quote and work report, have the meanings given in the WoolTech Terms of Service unless the context requires otherwise.
2. What Cookies and Similar Technologies Are
Cookies are small text files that are placed on your browser or device when you visit a website or use an online service. Cookies can help a service remember information about your visit, device, browser, account session or preferences.
WoolTech may also use similar technologies, such as local storage, session storage, pixels, tags, software development kit functions, device identifiers or server logs. In this Cookie Policy, references to cookies include these similar technologies where relevant.
Cookies may be set by WoolTech directly or by service providers that help us operate, secure, improve or measure the Platform and Services.
3. Why WoolTech Uses Cookies
WoolTech uses cookies and similar technologies to support the operation, security, reliability and improvement of the Platform and Services. This may include helping farmers, contractors and workers access their accounts, post or manage jobs, submit or review quotes, manage crews, record work, send or receive notifications, and use payment or marketplace features where available.
WoolTech does not use cookies to change your rights or obligations under the WoolTech Terms of Service. If there is any inconsistency between this Cookie Policy and the Terms of Service about access to or use of the Platform or Services, the Terms of Service will apply to that extent.
4. Essential Cookies
Essential cookies are required for the Platform and Services to function properly. They support core features such as page loading, navigation, account access, session management, form submission, service availability and user-requested functions.
For example, essential cookies may help WoolTech keep you signed in during a session, remember that you have submitted a job, quote or work report form, route your request securely, prevent repeated errors, or maintain basic service functionality while you move between parts of the Platform.
Because these cookies are necessary to provide the Platform and Services, they may not be able to be switched off through WoolTech settings. You may be able to block them through your browser or device settings, but doing so may cause parts of the Platform or Services to stop working properly.
5. Security Cookies
Security cookies and similar technologies help WoolTech protect the Platform, Services, users and records from misuse, fraud, unauthorised access and technical threats.
These technologies may help detect suspicious login attempts, protect account sessions, manage rate limits, prevent automated abuse, support secure payment or marketplace features, investigate technical incidents, and maintain the integrity of job, quote, crew management, work reporting and record features.
Security cookies are generally treated as essential or operational technologies because they help keep the Platform and Services safe and reliable.
6. Authentication Cookies
Authentication cookies help WoolTech recognise when a user has signed in and maintain the user’s account session. They may help connect an account with the correct farmer, contractor or worker profile, permissions and service features.
Authentication cookies may be used to support account access, role-based access, dashboard features, quote and job management, crew records, work reports, notifications and other account-based functions.
If authentication cookies are disabled or deleted, you may be signed out, asked to sign in again, or unable to access some Platform or Services features.
7. Preference Cookies
Preference cookies help WoolTech remember choices you make when using the Platform or Services. These choices may include interface settings, previously selected options, notification preferences, display preferences, location-related settings where relevant, or other settings that make the Platform easier to use.
Preference cookies are intended to improve convenience and consistency. If you disable or delete these cookies, some settings may need to be selected again each time you use the Platform or Services.
8. Analytics and Performance Cookies
Analytics and performance cookies help WoolTech understand how the Platform and Services are used and how they perform. They may help us measure traffic, identify commonly used features, understand errors or delays, improve user experience, assess service reliability and prioritise improvements.
For example, WoolTech may use analytics or performance information to understand whether users can successfully create accounts, post jobs, send quotes, manage crews, submit work reports, view records, receive notifications, or complete payment or marketplace-related steps where available.
Analytics and performance information is generally used in aggregated or statistical form where reasonably practicable. Some information may still be linked to a device, browser, session or account where needed for security, troubleshooting, service support, product improvement or legal compliance.
9. Payment, Marketplace and Third-Party Service Technologies
Where the Platform or Services include payment, marketplace, messaging, hosting, analytics, support, security or other third-party-supported features, cookies or similar technologies may be used by WoolTech’s service providers to provide those features.
These technologies may support secure transactions, fraud prevention, identity or account checks, service delivery, dispute handling, technical support, error reporting, communications and compliance obligations.
Third-party services may process information in accordance with their own terms and privacy information as well as WoolTech’s agreements with them. WoolTech does not control every cookie or similar technology used by third-party services, but WoolTech aims to use service providers in a way that supports the Privacy Policy, the Terms of Service and applicable legal obligations.
10. Relationship with the Privacy Policy
Cookies and similar technologies may collect or generate information that is personal information under applicable privacy laws, depending on the circumstances. This may include information about your device, browser, IP address, approximate location, account session, usage activity, preferences, interactions with the Platform, and technical logs.
The WoolTech Privacy Policy explains how WoolTech collects, uses, stores, discloses and protects personal information, and how you can contact WoolTech about privacy matters. This Cookie Policy provides additional information about cookie-related technologies, but it does not replace the Privacy Policy.
If WoolTech uses cookies or similar technologies to collect personal information, that information will be handled in accordance with the WoolTech Privacy Policy, this Cookie Policy and applicable law.
11. Your Choices and Controls
You can control cookies in several ways, depending on the technology and your device, browser and account settings.
11.1 Browser and device controls
Most browsers allow you to block, delete or manage cookies. Your browser or device may also allow you to limit tracking, clear local storage, reset identifiers or receive warnings before cookies are stored.
If you use these controls, some parts of the Platform or Services may not work as intended. For example, you may not be able to stay signed in, access your account, use job or quote features, submit work reports, manage crews, receive certain notifications, or complete payment or marketplace-related steps.
11.2 Platform settings
Where WoolTech provides account, preference, notification or privacy settings within the Platform, you may be able to use those settings to manage some choices about your experience or communications.
Some cookies and similar technologies are necessary for security, authentication, fraud prevention, service delivery or compliance and may continue to operate even if optional preferences are changed.
11.3 Consent and opt-out choices
Where WoolTech is required to obtain consent or provide opt-out choices for particular cookies or similar technologies, WoolTech will provide those choices through appropriate Platform, browser, device or support/contact channels.
Your choices may need to be set again if you use a different browser or device, clear cookies, reset your device identifiers, or use the Platform without signing in.
12. How Long Cookies Last
Cookies may be session cookies or persistent cookies.
Session cookies usually expire when you close your browser or end your session. They are commonly used for navigation, security and authentication during a visit.
Persistent cookies remain on your browser or device for a set period or until you delete them. They may be used to remember preferences, support security, measure performance or improve the Platform and Services over time.
The length of time a cookie remains will depend on its purpose, the technology used, your browser or device settings, and any applicable legal or operational requirements.
13. Changes to This Cookie Policy
WoolTech may update this Cookie Policy from time to time, including to reflect changes to the Platform, Services, technologies, legal requirements or business operations.
The updated version will be posted on the Platform or made available through other support or contact channels, and will take effect from the date stated in the updated policy, unless a different effective date is specified.
You should review this Cookie Policy periodically, together with the WoolTech Terms of Service and Privacy Policy, to understand how WoolTech uses cookies and similar technologies.
14. Contacting WoolTech
If you have questions about this Cookie Policy, the use of cookies or similar technologies, or your privacy choices, you can contact WoolTech through the support or contact channels made available on the Platform or in other WoolTech policies.