WoolTech Fee Schedule
1. About This Fee Schedule
1.1 This Fee Schedule explains how WoolTech platform fees, service charges and other fee information may apply when using the Platform and Services provided by Wool Technology PTY LTD (ACN 679 334 331, ABN 23 679 334 331) trading as Wool.Tech, WoolTech and wool.tech.
1.2 WoolTech is an Australian wool-industry marketplace, job-operations and work-record platform for farmers, contractors and workers. WoolTech provides technology tools for job posts, quotes, crew management, work reports, records, notifications, payment records, payment or marketplace features where enabled, including through wool.tech and marketplace.wool.tech.
1.3 This Fee Schedule forms part of the WoolTech Terms of Service where it is displayed on the Platform or otherwise made available as part of the applicable terms. It should be read together with the WoolTech Terms of Service, Payment Terms, Refund and Returns Policy, Job and Quote Terms, Worker Report Terms, and any written terms accepted for a particular job, quote, payment, subscription or service.
1.4 If there is any inconsistency between this Fee Schedule and the WoolTech Terms of Service, the WoolTech Terms of Service apply to the extent of the inconsistency, unless WoolTech expressly states otherwise.
2. Current Pricing and Fee Information
2.1 Current WoolTech pricing, platform fees, service charges and other applicable fee information are shown on the WoolTech website, in the WoolTech app, and/or at the point where the relevant feature, transaction, subscription, service, job, quote or payment is confirmed.
2.2 Unless a WoolTech platform fee is clearly shown to you on the WoolTech website, in the WoolTech app, in the relevant Platform workflow before confirmation, or separately agreed in writing for a particular job, quote, payment, subscription or service, no WoolTech platform fee applies to your use of the relevant feature.
2.3 WoolTech will not rely on this Fee Schedule by itself to charge an undisclosed platform fee. Any WoolTech fee that applies will be displayed, notified or separately agreed before you confirm the relevant paid feature, transaction, subscription or service.
2.4 You should review all fees, rates, charges and payment information shown on the WoolTech website, in the WoolTech app and on the Platform before confirming a job, quote, payment, subscription, service or other transaction.
3. Job Rates and Quotes Are User-to-User Amounts
3.1 Job rates, quotes, estimates, charges, expenses, extras, allowances, deductions, cancellation amounts and other commercial amounts entered or agreed by farmers, contractors or workers are user-to-user amounts, unless WoolTech expressly states otherwise.
3.2 WoolTech does not set, approve, guarantee or supervise user-to-user job rates or quotes merely because they are entered, displayed, recorded, communicated or accepted through the Platform.
3.3 Farmers, contractors and workers are responsible for checking that the commercial terms they enter or accept are accurate, complete, lawful, suitable and clear for the relevant shearing job or wool-industry work arrangement.
3.4 Users should agree whether amounts are fixed rates, estimates, day rates, piece rates, per-head rates, hourly rates, minimum charges, travel charges, extras, reimbursements, allowances, or another pricing method.
4. WoolTech Fee Types
4.1 WoolTech may introduce, vary or remove platform pricing or fees in accordance with the Terms of Service, this Fee Schedule, the pricing information shown on the WoolTech website or app, and applicable law.
4.2 WoolTech fees may include service fees, marketplace fees, subscription fees, transaction fees, payment feature fees, premium feature fees, administration fees, account or plan fees, data export fees, integration fees, support fees, cancellation-related fees, or other charges connected with use of the Platform or Services.
4.3 The fact that a fee type is listed in this Fee Schedule does not mean that WoolTech charges that fee for every user, feature, transaction, subscription, service, job, quote or payment. The applicable pricing is the pricing shown on the WoolTech website, in the WoolTech app, in the relevant Platform workflow, or otherwise separately agreed in writing.
4.4 Where a WoolTech fee applies, WoolTech will display, notify or otherwise make the relevant fee information available on the WoolTech website, in the WoolTech app, in the relevant Platform workflow, or before confirmation where required by law or where the relevant feature requires user confirmation.
5. Taxes and Legal Obligations
5.1 Users are responsible for their own tax, goods and services tax, pay as you go withholding, superannuation, payroll tax, award, enterprise agreement, minimum entitlement, workers compensation, insurance, visa, work rights, labour hire licensing, work health and safety, and other legal obligations.
5.2 Unless clearly stated otherwise, amounts displayed on the Platform may be exclusive or inclusive of taxes depending on the context, user type, feature, quote, invoice, payment record or written terms that apply.
5.3 Users should not assume that WoolTech has calculated, collected, reported or remitted taxes or employment-related amounts for them unless WoolTech expressly states this for a particular feature or transaction.
5.4 WoolTech does not provide tax, accounting, employment, payroll, industrial relations, insurance or legal advice. Users should obtain their own professional advice where obligations are unclear.
6. Third-Party Charges
6.1 Where payment, identity verification, banking, card, payment processing, communications, integration or other third-party features are enabled, third-party charges may apply.
6.2 Third-party charges may include bank fees, card fees, payment processor fees, currency or transfer charges, chargeback fees, failed payment charges, account verification charges, telecommunications charges, data charges, or other fees charged by a user’s own provider or a third-party service provider.
6.3 WoolTech is not responsible for fees charged by a user’s bank, card issuer, payment service provider, telecommunications provider, software provider, tax adviser, accountant, legal adviser, insurer or other third party, except to the extent required by law or expressly agreed by WoolTech in writing.
6.4 Users may be required to accept third-party terms before using some payment or related features.
7. Reviewing Fees Before Confirmation
7.1 Before confirming a job, quote, payment, subscription, paid feature or service, users should review all displayed information carefully, including the pricing information shown on the WoolTech website or app, rates, quotes, WoolTech fees, third-party charges, taxes, payment timing, refund terms, cancellation terms and any written terms that apply.
7.2 If a displayed amount appears incorrect, unclear, duplicated, incomplete or unauthorised, the user should not confirm the transaction until the issue is resolved or clarified.
7.3 If a user confirms a job, quote, payment, subscription, paid feature or service, the user may be taken to have accepted the displayed or agreed fees and charges for that transaction, subject to the Terms of Service, applicable feature terms and applicable law.
7.4 Nothing in these terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.
7.5 Fees, charges, refunds, credits and payment obligations must be read subject to any non-excludable rights and remedies that apply under the Australian Consumer Law or other applicable law.
8. Changes to This Fee Schedule
8.1 WoolTech may update this Fee Schedule from time to time in accordance with the Terms of Service and applicable law.
8.2 Changes will not affect fees for a transaction already confirmed unless the relevant written terms, feature terms or applicable law allow the change.
8.3 Users should check the current Fee Schedule, the pricing information shown on the WoolTech website or app, and any displayed fee information before confirming a paid feature, payment, subscription, service, job or quote.
9. Contact and Pricing Questions
9.1 Users should refer to the WoolTech website, the WoolTech app and any displayed Platform pricing information for current pricing. Questions about WoolTech fees can be directed through the support or contact channels made available by WoolTech.